Revoke awards and gifts

Revoke awards or gifts when a recognition needs to be taken back due to disputes, policy violations, accidental nominations, or human error.

If an award or gift needs to be taken back (revoked) due to disputes, policy violations, accidental nominations, or human error, the Super Admin can do it in a few simple steps.

1. Open the Admin Dashboard

   Go to Admin Dashboard by clicking on Report & Admin as shown below.

   
2. Navigate to Gifts > Revoke Gifts

   Navigate to Gifts > Revoke Gifts.

   
3. Select the date range

   Select the date range during which the gift has to be revoked.

   
4. Choose the gift and revoke

   Click on the gift and then click Revoke to initiate the process.

   

   When you revoke an award or gift, the following happens:

   • Points are returned to the nominator’s account.
   • The award status is updated in the reports.
   • A notification is sent to the award recipient to inform them of the change.
   • The nominator is notified about the revocation.
   • If the nominator is disabled, Empuls can revoke the points to a different user’s account.

   

FAQs

When should an award or gift be revoked?

Awards and gifts can be revoked in cases of disputes, policy violations, accidental nominations, or any human error.

What happens when an award or gift is revoked?

• Points are returned to the nominator’s account.
• Reports are updated with the revoked status.
• Both the recipient and the nominator receive notifications about the revocation.

Can I revoke gifts from a specific period?

Yes. Use the date range filter in Gifts > Revoke Gifts to view and select awards or gifts within a specific period.

What if the nominator's account is disabled?

In such cases, Empuls lets you revoke the points to a different user’s account, which can be set manually.

Application URL: https://{tenant_url}/home/gift-rollback