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An award is a form of recognition that includes a badge, a certificate, and the option to include a monetary value. You can give awards to anyone in your organisation — team members, managers, and colleagues — to acknowledge their hard work or positive attributes. Granting awards may be subject to restrictions defined by the Super Admin. Empuls supports four award configurations, each suited to a different recognition scenario.

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1. Spot awards

Spot awards are great for in-the-moment recognition. Use this option when you want to allow award givers to give awards without requiring approvals. This award type supports all reward configurations: fixed or range-based points, gift cards, certificates, and team rewards.
Spot award flow diagram showing instant recognition without approvals

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2. Approval-based awards

Use approval-based awards when you want employees to nominate colleagues for awards that need a review before being issued. Four personas are involved:
  • Nominator — Identifies the individual or team that deserves an award and submits a nomination.
  • Nominee — The individual or group nominated. Nominees are not informed about the nomination process until the award is approved.
  • First-level approver — Reviews the nomination and decides whether it should move forward.
  • Final-level approver — The final authority on award nominations. Can approve nominations only if sufficient budget is available.
Simple approval-based award flow showing nominator, nominee, first-level approver, and final-level approver roles
Jury approval-based awards are an enterprise-only variant of this type. A jury panel rates nominations on a 10-point scale, and a moderator makes the final selection. Contact your account manager or CSM to enable jury awards.
Jury approval-based award flow diagram showing the jury panel rating process

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3. Incentives

Ideal for motivating employees to achieve predefined targets or milestones. Employees or teams claim rewards manually after successfully completing measurable goals. The process: Admin defines the goal → Employee completes the goal → Employee claims the award → Approver reviews and approves → Reward is issued.
Incentive award process flow from goal definition through reward issuance

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4. Point distribution

  • Fixed — The reward points remain the same for all recipients. The award presenter cannot modify the allocation.
  • Range — The Super Admin sets a minimum and maximum points range. The award presenter can allocate points within that range. Applicable only for Spot Recognition.

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Next steps

Set up your first award by navigating to Programs > Awards & Core Values > Create Award.
Questions or support? Email cs@xoxoday.com.