SAP SuccessFactors

Learn how the SAP SuccessFactors and Empuls Integration works and helps automate Employee Engagement, Recognition & Rewards

Before You Begin

You need admin access to both SAP SuccessFactors and Empuls. Have your SuccessFactors company ID and API credentials ready.

About This Integration

This integration automates the user account management processes in Empuls based on the employee data available in SuccessFactors. With this integration:

• Add new employees to Empuls automatically once their SuccessFactors profile is created.
• Edit existing employee data in Empuls simply by updating their SuccessFactors profile.
• Remove exited employees from Empuls based on their exit date in SuccessFactors.

Rest assured, once this integration is enabled, the data will be synchronised between Empuls and your SuccessFactors account every 24 hours, ensuring you always have the most up-to-date information.

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Prerequisites for this integration

Please get in touch with your SAP account manager and request them to share the below client details for your SuccessFactors account:

1. ‘uri’ : Unique Identifier
2. ‘username’: User name
3. ‘password’: Password

Also, the below key map needs to be configured for the credentials shared above.

SuccessFactors Key Map = { Email: 'email', First Name: 'first_name', Last Name: 'last_name', City: 'city', Department: 'department', Designation: 'designation', Country: 'country', Joining Date: 'joining_date', Employee ID: 'emp_id', Date of Birth: 'dob', Manager Email: 'manager_email', Grade Name: 'grade_name', HR Email: 'hr_email', Employee Status: 'employee_status' }

Once the API is configured by the dedicated SuccessFactors team, you can confidently proceed with the integration by following the steps below.

Set up the integration

1. Log in to your Empuls account

   Log in to your Empuls account.

2. Go to Admin Dashboard by clicking on Reports

   Go to Admin Dashboard by clicking on “Reports and Admin”.

3. Navigate to Integrations

   Navigate to “Integrations.”

4. Navigate to the HRMS Applications section and click

   Navigate to the HRMS Applications section and click on the SuccessFactors app.

5. Click the Add SuccessFactors button to start

   Click the “Add SuccessFactors” button to start the integration.

6. Enter your SuccessFactors credential, including SuccessFactors URL, username

   Enter your SuccessFactors credential, including SuccessFactors URL, username, and password. Click the “Test Connection & Proceed” button to verify the connection with your SuccessFactors account.

   
7. This step allows you to select

   This step allows you to select the data you wish to upload to your Empuls account.

   

   Data can be mapped for multiple fields like

   1. First name
   2. Last name
   3. Official email
   4. Employee code/ID
   5. Grade
   6. Department
   7. Designation
   8. Date of birth
   9. Date of Joining
   10. Mobile number
   11. Business Unit
   12. Cost center
   13. Location
   14. Contact/Mobile number, and many more

   • Select the data fields to be imported into Empuls. All the fields are selected by default. You may uncheck the boxes to deselect specific fields. For example, Uncheck the Work Contact Number fields if you do not wish to share this information with Empuls. A few fields, like the First Name, Email ID, and Status, are mandatory and thus cannot be unchecked.
   • Map the data fields on your SuccessFactors account to the correct fields on Empuls to configure the platform per your needs.
   • Select the date format for the Date of Joining & Date of Birth fields to ensure that dates are updated correctly on Empuls.
8. Download data to validate

   Admins can download employee data in CSV format before uploading to Empuls to validate that the data fields are mapped and no record is repeated.

9. In this step, you can choose between two

   

   • Run Date Sync Once Now: Select this option to launch your Empuls immediately. This will create accounts for all employees and send invites.
   • Schedule First Data Sync for Later: Select this option to schedule employee account creation to a later date and time. This will help you plan and execute employee account creation on Empuls to coincide with your internal launch announcements.

   Click on Save & Finish to complete your integration setup.

Next Steps

Verify that all required employee data is complete in SuccessFactors before running the initial sync. Monitor the first sync in integration logs.

Questions, feedback or need support? Email [e-mail]