Set Up Reward Campaigns

Create and launch reward campaigns to drive structured engagement across your organisation.

Steps

1. Navigate to Reward Campaigns

   Go to Reports and Admin → Programs → Reward Campaigns, then click Create Reward Campaign.

2. Step 1 — Name and configure awards

   Give the campaign a name and brief description. Select the awards to include and set nomination limits for each (unlimited or a specific cap).

   Set the planned points allocation — this is for tracking planned vs. actual usage only, not a hard budget limit.

3. Step 2 — Define stakeholders

   Choose the stakeholders who will be notified via email announcements and programme banners.

4. Step 3 — Set timelines

   Specify the campaign’s start date (when nominations open), the end date for nominations, and the reward cycle close date.

   Configure the announcement email for stakeholders and set up the homepage banner. Then choose recurrence — weekly, bi-weekly, or one-time.

5. Step 4 — Review governance rules

   Review and configure award governance rules. Each rule has three modes:

   • Observe — logs violations for admin review without blocking
   • Advice — warns users but allows the action
   • Restricted — blocks the action and prompts the user to make changes

   Key rules include reciprocity restriction, repetitive recognition control, approver limits, reward distribution balancing, and nomination caps.

6. Save and schedule

   Click Save and Continue to finalise the campaign. It will run according to your configured timeline and recurrence.