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Documentation Index

Fetch the complete documentation index at: https://empuls.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

Once your administrator adds you to your organization’s Empuls account, you can log in through several methods. Your organization may use one or more of these options — check with your IT or HR team if you are unsure which method to use. Admins configure the default login method for your organization, so the options you see on the login page reflect your company’s authentication setup.
Your Empuls login URL is unique to your organization and follows the format subdomain.xoxoday.com. Your administrator will share this URL when they provision your account. You can also go to login.empuls.io/signin and enter your email to be redirected automatically.

Login methods

Use your work email address to receive a one-time passcode each time you log in. No password to remember.
1

Go to your organization's Empuls login URL

Navigate to your organization’s unique Empuls URL (e.g., yourcompany.xoxoday.com).
2

Enter your work email address

Type the email address associated with your Empuls account and select the OTP option.
3

Check your email for the one-time code

Empuls sends a six-digit code to your inbox. The code expires after a few minutes.
4

Enter the code to log in

Paste or type the code on the login screen. You are logged in immediately.

Troubleshooting common login issues

  • Double-check your email address for typos and verify caps lock is off.
  • Make sure you are using your work email, not a personal email.
  • Try resetting your password using the Forgot Password? link.
  • If the error persists, contact your administrator — your account may not be fully provisioned yet.
  • Clear your browser cache and cookies, then try again.
  • Try a different browser or an incognito/private window.
  • Disable browser extensions that might interfere (ad blockers, privacy tools).
  • Check your internet connection.
  • Contact your IT department to verify that SSO is properly configured and that your account is provisioned in the identity provider.
  • Clear cookies for the Empuls domain and try again.
  • Make sure you are using your company username or email, not a personal address.
Wait 24–48 hours after your start date and try again. If the problem persists, contact your HR team to confirm your account has been added to Empuls.
Check Remember this computer during login to stay logged in longer. Always log out when using shared or public computers.

Security best practices

  • Never share your password with anyone, including administrators.
  • Do not reuse your Empuls password for other services.
  • Always log out when using a shared or public computer.
  • Use Remember this computer only on devices you personally control and trust.
  • Report any suspicious login attempts to your administrator immediately.

Next steps

Once you are logged in, complete your profile with a photo and relevant information, explore the groups section to find communities relevant to your work, and give your first recognition to a colleague.