Receiving festive gifts

Pick your gift from your organization’s seasonal festive gift campaign within the claim window.

When your organization runs a festive gifting campaign — Diwali, Christmas, Eid, New Year, Founder’s Day, work-from-anywhere week — you’re invited to pick a gift from a curated catalog. Your admin sets the catalog and the claim window; you choose what you want within that window. Open the active campaign from the notification you receive, or navigate to https://<your-empuls-url>/home/festive-gift-ideas to see what’s open for you.

When you’ll get notified

The moment your admin launches a campaign, you receive notifications via:

• In-app — A banner on your Empuls home and a notification in the bell icon.
• Email — A celebratory email with a direct link to the catalog.
• Slack / MS Teams / Google Chat — If those integrations are connected, a message in your direct messages.

Don’t worry about missing it — Empuls also sends one reminder if you haven’t claimed within 48 hours of the campaign start, and a final reminder 24 hours before the window closes.

Claim your gift

1. Open the campaign

   Click the link in your notification, or visit the festive gifts page.

2. Browse the catalog

   The catalog shows every gift option your admin curated for this campaign — gift cards, physical merchandise, charitable donations, experiences. Use filters (category, price tier, country) to narrow down.

3. Pick one

   Click into a gift to see details — what’s included, expected delivery time (for physical items), terms and conditions. When you’ve decided, click Choose this gift.

4. Confirm

   A confirmation screen shows your choice and any delivery details required (mailing address for physical items, redemption email for digital gift cards).

5. Submit

   Empuls confirms your choice. You’ll see a success message and a tracking link.

After claiming

Gift type	What happens
Digital gift card	Delivered to your registered email within minutes; includes a redemption code
Physical merchandise	Shipped to the address you provided; tracking link emailed when it ships
Charitable donation	Donation processed immediately; you receive a receipt for tax purposes if applicable
Experience (event tickets, activities)	Booking confirmation with details for redeeming the experience

Track your claim status from your Order history page.

Change your mind?

Once you submit, the choice is final — Empuls processes the gift immediately. If you discover a problem (wrong delivery address, gift wasn’t what you expected, item arrived damaged), contact your HR team to escalate. Empuls’s supply chain partner can help with shipping and replacement issues for physical items.

Multiple campaigns

If multiple festive campaigns are running concurrently (rare but possible), each appears separately. You claim each one independently within its own window.

Limits and gotchas

• The claim window is hard. After it closes, the campaign expires and you can’t claim retroactively.
• Some gifts have country restrictions — the catalog will only show what’s available in your registered country.
• Physical gift delivery times vary by region. Tracking links update as the shipment moves.

Related

• Order history — Track your festive gift after claiming.
• Redeem points — Use your reward points (separate from festive gifts).
• Perks store — Discounted gift cards available year-round.