The org-structure settings in Empuls define every dimension Empuls uses to group, filter, and report on your workforce — departments, designations, grades, projects, cost centers, sites, and business units. Every recognition, budget, leaderboard, and report can reference these entities, so getting them right early is foundational to the rest of your setup. Open it in your tenant atDocumentation Index
Fetch the complete documentation index at: https://empuls.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
https://<your-empuls-url>/home/companyinformation.
Before you start
- You must be a Super Admin to add, edit, or delete org entities.
- Decide your structure before bulk-importing employees. Re-mapping users after the fact is manual.
- Cost centers, business units, and grades are referenced by budgets, reports, and exit policy — they’re not just labels.
Entity overview
| Entity | What it groups | Used by |
|---|---|---|
| Department | Functional team (Engineering, Marketing) | Filters, budgets, surveys |
| Designation | Job title (Software Engineer, Manager) | Filters, role-based programs |
| Grade | Seniority level (L1, L2, L3) | Tiered rewards, eligibility rules |
| Project | Cross-functional initiative | Project-based recognition |
| Cost center | Financial allocation unit | Budgets, billing |
| Site | Office or remote location | Geo-scoped programs, COLA |
| Business unit | Top-level division | Multi-entity orgs, reporting |
Add an entity
The flow is the same for every entity type. Departments are shown here as the example.Open Business Information
Navigate to Admin Hub → Reports & Settings → Finance → Business Information, or open it directly at
https://<your-empuls-url>/home/companyinformation.Click Add for the entity you want
Click Add Department (or the equivalent for designation, grade, project, cost center, site, business unit).
Fill in the form
Each entity needs a name. Some entities have additional fields:
- Project — start and end dates
- Cost center — owning department (optional)
- Site — city, country
- Business unit — owning region (optional)
- Department —
https://<your-empuls-url>/home/adddepartment, edit at/home/editdepartment/:id - Designation —
/home/adddesignation, edit/home/editdesignation/:id - Grade —
/home/addgrade, edit/home/editgrade/:id - Project —
/home/addproject, edit/home/editproject/:id - Cost center —
/home/addcostcenter, edit/home/editcostcenter/:id, list/home/projects - Site —
/home/addsite, edit/home/editsite/:id - Business unit —
/home/addbusinessunit, edit/home/editbusinessunit/:id
Edit an entity
Click the pencil icon next to any entity in the Metadata tab. Update the fields and save. Changes apply immediately to all employees mapped to that entity.Delete an entity
Click the delete icon
Empuls shows a dialog summarizing impact: how many users are mapped to this entity and what will happen to them.
Choose how to handle affected users
- Blank the field — Mapped users will have this field cleared.
- Remap to another entity — Pick a replacement entity; affected users are reassigned.
Org chart viewer
Once entities are populated and users are mapped, the Org Chart view athttps://<your-empuls-url>/home/org-chart renders a visual reporting structure with departments and managers. Both admins and employees can view it.
Limits and gotchas
- Empuls reserves a default “Unmapped” bucket for users without an entity assignment. Filtering by it is the fastest way to spot data-quality issues.
- Renaming an entity does not break references — users stay mapped to the same ID.
- Deleting a cost center that’s referenced by an active budget requires reassigning the budget first.
- Sites used by cost-of-living adjustments cannot be deleted while a COLA rule depends on them.
Related
- Manage employees — Map users to entities one-by-one or via CSV.
- Budgets — Allocate by department, cost center, or business unit.
- Cost of living adjustment — Geo-scoped point value multipliers.
- Reports — Slice analytics by any of these entities.